1. Who we are
PrimeLabs operates this website. For privacy questions contact primelxabs@proton.me.
2. Data we collect
- Account data: username, email address and an encrypted password (managed by Supabase Auth).
- Order data: order IDs, products, amounts, payment status and the email used at checkout.
- Support data: tickets and messages you send us.
- Technical data: IP address and user agent for security, fraud prevention and rate limiting.
3. Payments
Payments are handled by SellAuth and the payment provider you choose at checkout. We never receive or store full payment details.
4. Why we process data
We process your data to provide your account, deliver purchases, answer support requests, prevent fraud and comply with legal obligations.
5. Cookies
We only use cookies that are strictly necessary to keep you signed in and to protect the website.
6. Service providers
- Supabase (database and authentication)
- Vercel (hosting)
- SellAuth (checkout, payments and delivery)
7. Retention
Account data is kept while your account exists. Order records are kept as long as required for accounting and legal purposes.
8. Your rights
You can request access, correction or deletion of your personal data by contacting primelxabs@proton.me.